Shipping policy

Shipping

The shipping costs listed on the product pages do not include applicable sales tax. Packages are shipped via DHL and UPS:

Shipping within Germany:
Shipping costs and insurance coverage are calculated at checkout or as part of the quote and are based on the following guidelines:

Small: €8 net (up to 3 kg) *
Medium: 25 € net (> 3 kg to 10 kg) *
Large 45: € net (> 10 kg to approx. 30 kg) *
Hazardous materials: 120 € net *
Freight shipping: 150 € net *
Bulky item shipping: Upon request *
Free shipping: Starting at 2,700 € net * (does not apply to hazardous materials or freight forwarding)

* Depending on the transport classification, batteries are shipped either via UPS (UN number 3480) or DHL (UN number 3481).

International Shipping:
International shipping is available upon request. Please contact us at info@droniq.de

We also sell Droniq Academy digital products to end customers within the EU. Invoices are issued with the value-added tax required by law in the respective country.

Payment

We offer the following payment methods in our online store:

Credit card (VISA, Mastercard, American Express)
PayPal
Invoice (We also offer payment by invoice for businesses. Please contact us for more information)

Droniq GmbH reserves the right to restrict the use of the available payment methods on a case-by-case basis.

Invoice

The invoice is payable by bank transfer within 14 days of receiving the goods. The bank account information is as follows:

Droniq GmbH
Deutsche Bank AG
IBAN: DE50 1007 0000 0831 6010 00
BIC: DEUTDEBBXXX